Specialist, Insurance at DP World

Job Function

• Conduct risk assessments and insurance needs analysis, develop and implement insurance plans and policies, process insurance applications and claims, and provide ongoing support and guidance to process owners.

Key Performance Areas

• Evaluating potential risks and recommending insurance solutions to mitigate those risks: Helps protect assets and reduce financial losses, contributing to cost savings and profitability.
• Assessing and evaluating insurance applications to determine coverage eligibility and premiums: Ensures optimal coverage at competitive rates, supporting financial efficiency.
• Assessing health of insurance companies providing covers and monitoring performance of insurance brokers: Ensures partnerships with financially stable providers, reducing risk exposure and enhancing long-term value.
• Providing support and guidance to process owners (Senior Fleet Controllers, Fleet Controllers, Warehouse Operatives, Workshops, etc.), answering questions, and addressing concerns: Builds trust and collaboration across departments.
• Liaising with insurance brokers and underwriters: Maintains strong external relationships for better negotiation and service delivery.
• Reviewing and interpreting insurance policies to understand coverage, terms, and conditions: Ensures clarity and proper alignment with operational needs.
• Processing and settling insurance claims, ensuring timely and fair resolutions: Supports operational continuity and financial recovery.
• Ensuring insurance policies and practices comply with relevant laws and regulations: Maintains regulatory compliance and avoids penalties.
• Staying up to date on various insurance products, such as life, health, property, and casualty insurance: Keeps the organization informed and agile in adapting to market changes.
• Good knowledge of Self-Insurance Fund administration: Enables efficient internal risk financing and cost control.

Qualifications Required

• BSc Degree in Insurance, Finance, Business Administration, Risk Management, Economics, Accountancy or other related fields.

Experience and Skills Required:

• A minimum of four (4) years' work experience in a reputable insurance organization.
• Strong background in stakeholder engagement and provider evaluation, with the ability to support operational teams and assess the performance and financial health of insurance companies and brokers.
• Demonstrated expertise in insurance operations, including claims management, policy interpretation, risk assessment, and regulatory compliance within logistics or transportation environments.