SPA Therapist (Medspa) at HR-on-Wheels

Job Summary

• Our client, a premium beauty and wellness brand operating within a medically supervised spa environment, is looking to hire a Spa Therapist.
• This role will be responsible for delivering high-quality aesthetic and wellness treatments, ensuring client safety and satisfaction, and maintaining the highest standards of hygiene and service excellence.

Key Responsibilities

• Deliver a range of spa and aesthetic treatments including facials, body treatments, and other non-invasive procedures.
• Support advanced treatments such as chemical peels, microdermabrasion, and device-based therapies within scope of practice.
• Conduct client consultations, skin analysis, and recommend suitable treatments and homecare products.
• Ensure strict adherence to hygiene, sterilization, and infection control protocols at all times.
• Maintain accurate client records, treatment notes, and documentation.
• Prepare and manage treatment rooms, tools, and equipment in line with operational standards.
• Identify contraindications and escalate concerns appropriately to the supervising professional.
• Build and maintain strong client relationships to encourage repeat visits and retention.
• Collaborate effectively with team members to ensure a seamless and professional client experience.

Key Metrics

• High client satisfaction and positive treatment outcomes.
• Consistent adherence to hygiene and safety standards.
• Client retention and repeat booking rates.
• Accuracy and completeness of client documentation.
• Contribution to overall service quality and operational efficiency.

Qualifications & Experience

• Certification in Spa Therapy, Aesthetics, or a related field.
• 3–5 years’ experience in a spa or medspa environment.
• Strong knowledge of skincare treatments and aesthetic procedures.
• Solid understanding of hygiene, safety, and clinical protocols.
• Excellent communication, interpersonal, and client service skills.
• High level of professionalism, attention to detail, and ability to work within a structured environment.