Spa Manager at Domeo Resources International (DRI)

Job Summary

• Are you a hands-on leader passionate about wellness and community?
• We are looking for a vibrant Day Spa Manager to run our busy boutique location.
• You will focus on maximizing booking schedules, motivating a close-knit team, and ensuring our local clients feel deeply cared for from the moment they walk through our doors.

Core Responsibilities

• Schedule Optimization: Maximize therapist utilization rates by managing the booking software dynamically and handling walk-ins or cancellations efficiently.
• Sales Driving: Motivate staff to hit monthly retail product sales targets and upsell treatment enhancements (add-ons).
• Staff Management: Coordinate shift schedules, process payroll inputs, and foster a positive, collaborative team culture.
• Inventory & Supplies: Maintain optimal stock levels of linens, retail items, and treatment consumables, ordering from vendors as needed.
• Quality Control: Ensure treatment rooms are flawlessly clean, ambient (lighting/music), and fully stocked between every client appointment.

Requirements & Qualifications

• Experience: 2+ years of supervisory or assistant manager experience in a day spa, salon, or high-volume retail / hospitality environment.
• Skills: Exceptional communication skills, a knack for sales, and quick problem-solving abilities.
• Tech Savvy: Comfortable learning and navigating digital booking apps and Point of Sale (POS) systems.
• Availability: Flexibility to work weekends and select evening shifts based on peak business hours.