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  • Posted: Oct 21, 2021
    Deadline: Oct 29, 2021
  • Turnkey Africa Ltd is the leading pan-African insurance and bancassurance technology and services provider. We develop, supply and manage end-to-end insurance business software solutions and services for the African insurance industry. Turnkey Africa currently has a footprint of over 42 insurance and banking clients in 7 countries across Africa.
    Read more about this company


    Software Engineer (Oracle PL/SQL)

    Department: PSM
    Minimum Experience: Entry-level

    Job Description

    • Our Nigerian Office (TurnQuest Business Solutions) currently needs smart software Business Analysts like yourself who are hungry to solve uncharted problems. If you are a good listener with the ability to process and deduce facts, then we have a place for you
    • We want you to join our team on this remarkable journey.

    Roles Summary and Responsibilities

    • Works with the delivery consultants to manage the requirements throughout their lifecycle and provide the first-time resolution by troubleshooting, diagnosing, or escalating faults to the support leads and product team.
    • Assists in the configuration of the application and in executing test scripts

    Delivery Role Responsibilities

    • Requirements Management: -Uses the most appropriate methods and tools to test, manage and maintain system requirements.
    • Quality Assurance: - Executes test scripts under supervision. Understands the role of testing and how it works in systems development.
    • Delivery Products Tools and Documentation: Contributes to the implementation of proposed solutions. Assists with documentation of issues requirements, training manuals, issues resolution templates & test scenarios
    • Delivery Issues Management - Understands and is aware of incident management and service support so that products are built effectively. Log issues and risks associated with work

    Support Role Responsibilities

    • Incident Management: - Assist in first line diagnosis of incident/service request details
    • Incident Management: Assist in resolving incidents/service requests when first contacted whenever possible & Escalating incidents/service requests that they cannot resolve within agreed timescales
    • Incident Management: Assist in keeping users informed of progress & solution provided
    • Incident Management: Assist in closing all resolved incidents, requests, and other calls
    • Quality Assurance: - Executes test scripts under supervision. Understands the role of testing and how it works in systems development.

    About You

    • You are a self-learner who is able to work in a high pressure environment. You thrive on the success of delivering high-quality software products.
    • You are innovative, creative, a problem solver, and can think out of the box when it comes to designing and developing solutions.
    • You have a thirst for continuous improvement in everything you do. You believe that the work you do every single day will make people’s lives, work, and play better.

    Skills and Qualifications

    • A Degree-level qualification in Information Technology, Computer Science, or similar are highly regarded in this field
    • Have certification in information technology or software Business analysis
    • Knowledge of Insurance and/or accounting will be an added advantage
    • Understanding of software development methodologies
    • Understanding of business process modeling
    • Demonstrated ability to define requirements, design, configure, and test software products
    • Experience with TurnQuest Insurance Suite will be an added advantage


    • Broad, generalist knowledge of core elements or concepts within their role
    • Focus on learning existing tools, resources, and processes at Turnkey Africa


    • Develops productivity skills by learning and refining working style and time management
    • Capable of taking well-defined sub-tasks and completing them

    Leadership & Communication:

    • Effective in communicating progress to the team
    • Asks for and accepts feedback graciously; eager to find ways to improve

    Behavioral Competencies:

    • Teamwork & Communication-Values team success over individual success
    • Curiosity & Passion -Continuously improve (self and team)
    • Professionalism & Passion -Holds yourself and others accountable
    • Customer Focus- Thinks about the business impact

    Method of Application

    Interested and qualified? Go to Turnkey Africa Limited on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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