Social Media Officer at O'Naturals Beauty Nigeria Limited

Job Responsibilities

• Increase online presence and engagement.
• Monitor social media platforms for customer inquiries, comments, mentions, and messages, and resolve issues promptly and professionally, providing accurate information and assistance.
• Create relevant content for social media channels, including but not limited to product promotions, and community highlights.
• Schedule and post contents using social media management tools.
• Collaborate with Management to create and implement new ideas and solutions for marketing campaigns and to enhance customer satisfaction.
• Work with the different teams to deeply understand and improve O'Naturals' services & products.
• Stay on top of industry trends and best practices in social media marketing.
• Participate in self-hosted and external events (offline & online) on behalf of O'Naturals.

Qualifications / Skills Requirements

• Interested candidates should posess a Bachelor's Degree / HND in relevant fields with 1 - 3 years work experience.
• Good knowledge of content creation within the Beauty industry.
• Excellent written and verbal communication skills.
• Knowledge of social media platforms, tools, and trends
• Familiarity with design and video editing tools.
• Ability to work independently.
• Ability to work weekends (Saturdays & Sundays) and holidays. Weekday off (Mondays)