Social Media Manager at First Excelsia

Job purpose

The social media manager will be responsible for growing brand awareness, engaging our audience, and driving traffic and conversions across all major social platforms.

Key Responsibilities

• Develop and execute social media strategies aligned with business and marketing goals
• Manage and maintain social media accounts (e.g., Instagram, Facebook)
• Create, curate, and schedule high-quality content (text, images, video, stories, reels)
• Monitor social media trends, tools, and best practices
• Engage with followers, respond to comments and messages in a timely manner
• Analyze performance metrics and prepare regular reports with insights and recommendations
• Manage social media advertising campaigns (if applicable)
• Handle online reputation management and community moderation
• Qualification: NCE/ND, HND, BSC

Experience:

• 2-3years Proven experience as a Social Media Manager or similar role
• Strong understanding of major social media platforms and algorithms
• Excellent written and verbal communication skills
• Basic knowledge of social media analytics and reporting
• Creative mindset with attention to detail
• Experience with paid social media advertising
• Basic graphic design or video editing skills (Canva, Adobe, CapCut, etc.)

Benefits:

• HMO
• Pension
• Leave Allowance
• 13th Month Bonus