Social Media (Content Creator) and Admin Associate at Emergency Healthcare Consultants (EHCON)

You are expected to be:

• Proficient in major social media platforms (Instagram, Facebook, Twitter, TikTok, LinkedIn, Youtube)
• Computer literate with expert skills in Microsoft Office applications and Google workspace
• Comfortable with graphic design and video editing skills using tools like Canva, CapCut, or Filmix.
• Have strong communication and writing skills, with the ability to craft engaging captions and posts.
• Able to analyze social media data and generate actionable insights and stay ahead of social media trends.
• Knowledge of CRM programmes like mailchimp is a plus
• Equipment and hardware required for your duties will be provided. Should you wish to vacate your role, 30-day notice is required.

ACCOUNTABILITIES (RESPONSIBILITIES)

• Create and edit content (photos, videos, graphics) of trainings, CSR, and other EHCON activities that project the company for visibility.
• Brainstorming and generating fresh ideas for social media content, including visuals, videos, and written posts.
• Maintain a consistent posting schedule across all social media platforms to ensure brand visibility.
• Engage trainees to follow and engage our social media platforms and implement strategies to grow followers across all social media platforms.
• Monitor and actively engage with the audience, responding to comments, messages, and mentions promptly.
• Track and analyze social media metrics (likes, shares, reach, impressions, engagement rate) to assess the performance of campaigns and content on a monthly basis.
• Use data insights to optimize future content and post schedules for better engagement and follower growth.
• Ensure that all content is in line with the EHCON’s branding, tone, and social media guidelines.
• Develop captivating stories that resonate with the audience and align with the EHCON’s mission and vision.
• Work alongside the Director Administrative Officer and Trainers to improve marketing, and to produce high-quality content for ongoing campaigns.
• Assist with cross-functional marketing efforts, including newsletters, email campaigns, and website updates.
• Create and maintain spreadsheets for tracking staff timesheets, office expenses, and other operational data.
• Assist with organizing and updating records, both digital and physical.
• Draft and send professional emails on behalf of team members or supervisors.
• Organize and maintain physical and electronic files in accordance with company policies.
• Perform general office duties such as photocopying, scanning, printing, and binding documents.
• Monitor office supplies inventory and notify appropriate personnel when replenishment is needed.

PERFORMANCE EVALUATION

• Your performance will be assessed quarterly. Results of these assessments may impact remuneration and benefits.

WORKING SCHEDULE

• 50 hours a week.
• Occasional Saturdays are expected.
• You should be flexible in the distribution of hours as you may have to lead calls or attend to questions after hours.
• Time to resume is 9 am and closing time is between 5 and 6 pm except on training days.

BEBENEFITS AND EQUIPMENTS

• You will be provided a work laptop and access to the internet on office premises.
• The laptop is not for personal use.
• A work telephone with a credit allowance will be provided.
• This phone is not for personal use.
• 4 weeks of annual leave of which no more than 2 weeks taken at once.
• Health insurance after 6 months when the probation period is over