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  • Posted: Jul 27, 2022
    Deadline: Aug 8, 2022
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    Read more about this company

     

    Shop Team Lead

    Location: Victoria Island, Lagos

    Responsibilities

    • Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including: merchandising, pricing, transitions, revisions, sampling and promotions
    • Execute a fresh, full and food-safe area during all operating hours leveraging strong inventory management, area routines and Food Safety policies and procedures
    • Assess backroom and sales floor areas; walk with standards to identify priorities and develop business plans and assignment sheets; review reporting to identify business trends for follow-up
    • Ensure proper execution of all food safety standards and cleaning routines
    • Validate and follow up on experts' progress against Daily Assignment Sheets and department checklists
    • Work a schedule that aligns with business needs (this includes early morning, evening shifts and weekends)
    • Lead your team to uphold and maintain all HansandRene Brand Standards and foster a productive relationship with your customers following up on key takeaways from their time in your store (where applicable)
    • Expect and enable team members to stay up-to-date on relevant trends and products
    • Evaluate and recommend candidates for open positions and develop a customer-centric team
    • Establish clear goals and expectations and hold team members accountable to expectations
    • Fulfill key carrying responsibilities, as the business needs
    • as a key carrier, follow all safe and secure training and processes
    • Demonstrate a service culture that prioritizes the Customer service experience. Model, train and coach expectations to deliver the service standard
    • Demonstrate a culture of ethical conduct, safety and compliance; Lead the team to work in the same way and hold others accountable for this commitment
    • Address store needs (emergency, regulatory visits, etc.)
    • All other duties are based on business needs.

    Requirements

    • Interested candidates should possess an OND qualification with 1 - 5 years work experience.

    Salary

    • N70,000 - N80,000 Monthly.

    Method of Application

    Interested and qualified candidates should forward their CV to: humanresources@hansandrene.com using the position as subject of email.

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