Settlement and Reconciliation Manager - HabariPay at Guaranty Trust Holding Company Plc(GTCO)

Industry: Financial Services

Details

• HabariPay is a young start-up on the path to building a pan-African payments unicorn with a high-impact founding team and backing from a multinational financial services company.
• At HabariPay, you will have access to best-in-class tools and resources to enable you solve truly complex problems, developing game changing payments solutions. We provide an enabling environment to deliver quality work by giving flexibility to design a lifestyle that works for you provided business and customer targets are met.
• We prioritize agility which translates into a culture of transparency, open and honest feedback and constant iteration.
• We are committed to ensuring a professional development that matches industry standards and personal goals. We are committed to helping you bridge your skills gap and invest in grooming our talents to be on par with colleagues, globally. We offer a clear career progression path that is comparable to best in class.

Job Summary

• The Settlement and Reconciliation Manager is responsible for resolving all issues arising from transactions and perform automated back-office processing.
• The S&R manager must be able to create chart of accounts, provide insights and product documentation to developers and product managers to ensure our infrastructure has automated and accurate settlement and reconciliation processes.

Job Duties and Responsibilities

• Processing and settlement of transactions initiated from account/wallet transfers, debit or credit cards and USSD and other modes across various platforms.
• Ability to develop processes for chart of accounts to take into consideration transaction ID’s, statutory transaction cost, revenue share, and other parameters that ensure accurate settlement and reconciliation of transactions.
• Attending to customer and merchant disputes and ensuring prompt resolution.
• Liaising with switching companies and card schemes on settlement issues.
• Rendition of daily CBN regulatory requirement report.
• Settlement of transactions routed through various payments platforms.
• Development and implementation of strategies to reduce operational risk and ensure safe and reliable settlement processing.
• Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.
• Ensures timely reconciliation of all transactions done on the bank’s terminals.
• Performs settlement of interbank card transactions such as VISA, MasterCard, and Verve.
• Executes chargebacks and dispute resolutions of local and international cards transactions.
• Performs electronic transaction analytics and reporting using SQL and Excel.
• Develop Business Requirement Documents (BRD) and SOPs for the automation of settlement processes.
• Perform User Acceptance Tests (UATs) to certify that newly deployed and existing modified applications on the platforms fulfill the specified requirements.

Job Requirements and Qualifications

• A Bachelor's degree or its equivalent.
• 4 years+ digital financial services or banking industry experience with electronic payment systems.
• In-depth knowledge of payment processing gateways and core banking.
• Leadership and teamwork skills.
• Organization and Time management skills.
• Proficiency in the use of Ms office suites.
• Excellent communication skills and interpersonal skills.
• Attention to details and accuracy.
• Basic knowledge of IFRS.
• Basic financial modelling and financial statement analysis skill.
• Strong analytical and problem-solving skills.