Service Supervisor at Simba Group

Job Summary

• Our company is looking for a Service Supervisor who will be responsible for overseeing all the service-related activities and operations in the office.
• The ideal candidate will have technical knowledge in UPS, AVR, and Electrical drawings amongst others.
• This person should have a working knowledge of safety requirements as it relates to Low/High Voltage Systems, among others. Great interpersonal skills as he will interface with internal stakeholders.

Responsibilities

• Maintain, troubleshoot, repair, recondition, and installation of service low and high voltage Uninterruptible Power Supply (UPS) systems.
• Review electrical drawings, prepare scopes of work, and manage electrical projects interface with customers concerning AVR/UPS status and provide detail report of findings provide recommendations pertaining to UPS and electrical systems on site, subject to ratification of the UPS Team lead.
• Perform preventive maintenance on UPS and AVR
• Attend meetings with Client and Sales Team/ provide corrective solution to site issues.
• Comply with all company policies, procedures and standards.
• Installations of Surge Protection systems {Class-1, Class-2 & Class-1/-2 Compactable}.
• Installation of Earthing and Lightning Arrestor Systems
• Installations of Solar Street Lightning System.
• Evaluate and ensure each project meets specific viability and building criteria.
• Ensure prompt and complete resolution of client inquiries and complaints.
• Conduct engineering site audits to collect structural, electrical, and related site information for use in the design of residential or commercial solar power systems.
• Comply with all company policies, procedures and standards.
• Develop and submit site reports pertaining to UPS and AVR.
• Provide on-the-job training to electricians and other trades as assigned.
• Must operate within division policy guidelines using independent judgment in achieving assigned objectives.

Skills / Requirements

• Candidates should possess a Bachelor's Degree qualification with 7 - 10 years work experience.
• Possess Electrical/UPS OEM training desired (Kstar/Liebert/Emerson, APC/MGE, EATON/Powerware, Siemens, and ABB UPS).
• Great interpersonal and communicaion skills.
• Must comply with all safety policies, practices and procedures.
• Technical skill and competence pertaining to UPS and AVR.
• Possesses Knowledge and skills to operate electrical diagnostic.
  equipment/Analyzer and provide recommendations based upon equipment diagnostics.
• Thorough knowledge of electrical drawings and schematics.
• Ability to improvise when best solutions are not available.
• Knowledge of single-line electrical drawings.
• Understanding of commercial power supply, UPS and generator interface.
• Working knowledge of safety requirements while working on Low/High voltage systems.
• Familiar with the Electrical Code and site implications.
• Comfortable with Heights.