Service Engineer at Avery Nigeria Limited (ANL)

Responsibilities

• Responds to customer complaints.
• Evaluates and resolves customer’s problem.
• Installation of machine.
• Troubleshoot and proffer solution to customer equipment
• Train customer personnel on machine operation.
• Repairs, tests, and maintains machine.
• Monitors performance of the machine.
• Provides customers with regular reports and feedback on their service requests.
• Develops and maintains relations with customers.
• Reports common complaints of customers to top management in order to address the situation for future reference.
• Offers feedback on product development, features, and functions.

Requirements

• Bachelor’s degree in Electrical Engineering or related field
• 0-1 years of experience
• Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.
• Resourceful, with the ability to work independently
• Strong time management skills
• Ability to adapt to changing circumstances
• Decision-making, problem resolution and creative thinking skills
• Attention to detail.
• Ability to multi-task activities with shifting priorities. Able to work productively in a pressurized environment
• Ethical and trustworthy.
• Willingness to travel
• Not more than 30 years of age