Senior UPS Engineer at Simba Group

Job Summary

• We are looking for a Senior UPS and Solar Engineer to lead the installation, commissioning, maintenance, and troubleshooting of UPS systems. 
• The role involves providing technical support to customers, ensuring project timelines are met, and mentoring junior technicians. 
• The ideal candidate will have strong technical expertise, a customer-focused attitude, and a commitment to delivering high-quality service solutions.

Responsibilities
Installation and commissioning:

• Lead the installation and commissioning process of all kinds UPS at various customer sites
• Collaborate with project managers and customers to ensure project specifications and timelines met.
• Conduct pre-installation assessments and site surveys to determine requirements and constraints.

Maintenance and troubleshooting:

• Perform routine preventive maintenance, identifying potential issues before they impact system performance.
• Utilize diagnostic tools and software to troubleshoot and repair faulty equipment efficiently.
• Respond to emergency service calls and provide timely resolutions to minimize downtime.
• Hands on experience in the repairs of UPS (all capacity)

Technical support & Customer interaction

• Serve as the primary technical point of contact for client’s post-installation, providing guidance and support as needed.
• Offer solutions-oriented insights to improve customer experience and satisfaction.

Documentation & Reporting

• Develop and submit detailed service reports
• Assist in creating technical documentation for customers.

Team leadership

• Supervise and mentor junior service engineers and technicians.
• Conduct training sessions to enhance the skill set of the service team on the latest UPS and Solar technologies

Qualifications:

• Education: Bachelor’s degree in Electrical engineering, Power systems, Renewable Energy technologies.
• Experience: Minimum of 8-10 years of experience in servicing UPS and maintenance protocols.
• Familiarity with solar PV Systems including inverters, batteries etc.

Soft Skills :

• Excellent problem-solving abilities and analytical skills.
• Strong communication and customer handling skills.
• Capacity to work under pressure and manage multiple tasks effectively.