Senior Services & Logistics Manager at The Confederation of African Football (CAF)

Location: Africa

Duties
Senior Services & Logistics Manager who can effectively handle the following duties:

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Plan, manage and evaluate logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers
• Monitor the execution of contractual charges of outsourced service providers, such as:  security, maintenance of the transportations and maintaining  the provision of Services (Telephone Lines, Caterings, Translations, etc.) with the 3rd parties’ service providers;
• Responsible for the warehouse and supplies’ management;
• Participate with the Head of Department in  planning & development  of the departmental budget and the provision of equipment & supplies;
• Manage and validate the invoices received from the external service providers, under the supervision of the head of department;
• Monitor the logistics of all CAF events by monitoring quality, quantity, delivery times, and transport costs
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Supervise, coach and train warehouse workforce
• Receive all the deliveries sent to CAF;
• Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements
• Resolve problems concerning transportation, logistics systems, imports or exports or customer issues
• Ensure the integrity of inventory accuracy and manage stock movements with the help of direct reports
• Identify and resolve any inventory discrepancies and ensure inventory and system records are in agreement
• Identify savings by removing waste or unnecessary steps in the logistics process
• Manage, coach and develop a high performing team that meets agreed objectives and delivers best practice results, added value and continuous improvements
• Set departmental objectives/KPIs and review and assess ongoing performance of direct reports
• Ensure that all functions under supervision operate in accordance with CAF Rules

Requirements

• Bachelor's degree in Business Administration or similar
• Master Degree in Logistics or equivalent is a plus
• A total of 10  years’ working experience in Logistics and services of which a minimum of 5 years of experience in a similar managerial role
• Experience in Stock Management Software, Shipping and Customs Declaration procedures, and Notions on Air FREIGHT Transport
• Fluent in at least two of CAF official languages (French, English and/or Arabic)
• Flexible to work in a shift schedule and to work from outside the office
• Able to work independently and within a larger team to achieve results and impact
• Proven capabilities and leadership skills to inspire and develop the team
• Skilled in negotiation and conflict management
• Works well under pressure and manages stressful situations with ease
• Excellent communication and presentation skills
• Strong sense of accountability, responsibility, and integrity