At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction through a global network of innovation, and our software solutions are custom-built to accommodate your domain and requirements. Through world-class consultation, innovative IT solutions and personalized client services, Cavista increases operational efficiency for organizations of all sizes.
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We are searching for a Senior Operations Manager to manage the daily operations of Cavista. This role will ensure that the business is well-coordinated and productive by managing its processes and coaching its people. The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes.
Requirements
Deliver operational excellence by managing daily operations to support the business
Collaborate with management in the development of performance goals and long-term operational plans
Manage operational processes and performance, recommend solutions for improvement
Implement and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives
Nurture and maintain relationships with all leaders, external partners, and vendors to make decisions regarding operational activity and strategic goals
Plan, monitor, and analyze key metrics for the day-to-day performance of the operation to ensure efficient and timely completion of tasks
Qualifications
10 years operational experience required
Bachelor’s degree in business administration or related field
Master's degree is a plus
Six Sigma Certification
Experience in technology or healthcare industry a plus
In-depth knowledge of multiple operational functions and principles, including finance, customer service, and talent management
Proven ability to plan and manage operational processes for maximum efficiency and productivity
Demonstrated ability to solve problems and anticipate customer needs through effective communication
Demonstrable proficiency with technology to include Microsoft office tools
Desire and ability to work effectively in an entrepreneurial and dynamic environment
Demonstrated ability to organize, set and implement priorities and manage multiple tasks
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