Senior Manager, Cargo Business Development at Nahco Aviance

Job Objective

• To drive cargo revenue and volume targets from import, Export and Express Cargo across all cargo locations served by the company.

Key Responsibilities

• Develop and execute strategies to attract new cargo business and increase market share.
• Conduct market research and competitor analysis to be in tune with industry trends.
• Maintain database of key agents and airlines while ensuring excellent customer service and implementing business retention strategies.
• Supervise cargo sales team to ensure revenue and tonnage targets are met within specified timelines.
• Address customer feedbacks and complaints professionally.
• Maintain cordial relationship with all stakeholders.

Qualifications and Experience

• Bachelor's Degree in Business Administration, Marketing, Logistics, or other relevant fields.
• A Master's Degree in the relevant area is a clear advantage.
• Proven experience in managing cargo operations at a busy international airport or similar environment is desirable.
• Exceptional interpersonal, presentation and communication skills.
• Minimum of 10 years working experience with at least 3 years in management position is mandatory
• Experience in handling business development roles in FMCG and logistics industry is a clear advantage.
• Applicants must posses a strong knowledge of international air cargo industry practices, regulations, and trends.
• Strong business acumen and strategic thinking skills is a key requirement.