Senior Credit Controller at JMG

About the job

• Oversee the collection of customer accounts in a manner that ensures high customer satisfaction and loyalty.
• Communicate in an efficient yet friendly manner with customers.
• Ensure customers pay on time and follow up any overdue invoices through sending letters, personal visits, phone calls, emails or other medium.

Responsibilities

• Check customer's credit and debt situation and decide existing clients credit worthiness status.
• Promptly send and follow up invoices to clients for payment.
• Check dummy account for payment from key clients.
• Prompt allocation of payments to invoices in ERP system
• Check system invoices against Purchase Order.
• Maintain and implement the company’s credit policies and procedures.
• Prompt collection of debt within the agreed credit period.
• Reduce bad debt with the aim to reduce it to the lowest minimum.
• Reconcile Yearly Service Agreement and Renewal of Yearly Service Agreement trade debtors’ maintenance accounts.
• Ensure balance payment on Yearly Service Agreement and Renewal of Yearly Service Agreement are received as and when due.
• Respond promptly and completely to both clients and internal enquiries and ensure clients pay on time and negotiate re-payment plans after getting the approval from National Credit Controller
• Ensure that all transactions are compliant with Company's policies and procedures.
• Prompt Identification and correction of errors or mistakes on any client’s account.
• Verify invoices from stores and prepare pro-formal invoices for clients to suit LPO/Award Letter.

Qualifications

• BSc/BA in Accounting, Finance, Business or equivalent.
• Min of 4-7 years cognate experience.
• Relevant experience in credit and collections is a must.