Senior Business Analyst at HRD Solutions

Job Description

• The Senior Business Analyst will lead process discovery, requirements gathering, and cross entity analysis across Group's five business units.
• This role is critical to understanding the current operational landscape and defining unified requirements that will inform the ERP investment decision.

Key Responsibilities

• Facilitate 3-hour cross-functional process workshops with staff from 3-4 different business entities
• Document current-state (As-Is) workflows using BPMN 2.0 notation for core processes including Procure-to-Pay, Order-to-Cash, and Inventory Management
• Identify and document process pain points, bottlenecks, inefficiencies, and manual workarounds across entities
• Map entity-specific process variations against group-wide standards and best practices
• Analyze process interdependencies between business units (e.g., shared suppliers, cross-entity customers)
• Synthesize all findings into a consolidated list of business requirements
• Categorize requirements as Group-Wide (common) vs. Entity-Specific
• Support the Requirements Validation Workshop with cross-functional stakeholders
• Develop requirements traceability matrix linking business needs to potential ERP capabilities
• Collaborate with Data Analyst to identify data implications of process requirements.

Key Deliverables:

• As-Is Process Maps : BPMN 2.0 diagrams for core processes (P2P, O2C, Inventory) with cross-entity variations
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• Process Variation Analysis: Comparative document showing how each entity executes core processes differently
• Workshop Notes & Action Items: Detailed facilitation notes from all workshops with follow-up actions
• Draft Business Requirements Document(BRD): Comprehensive requirements document organized by functional area and priority

Requirements Traceability Matrix: Matrix linking business requirements to stakeholders, priorities, and ERP modules.

Required Qualifications

• Bachelor's Degree in Business Administration, Information Systems, or related field
• Minimum 5 years of experience in Business Analysis, preferably in ERP/digital transformation projects
• Demonstrated proficiency in BABOK v3 framework and techniques
• Expert-level process modeling skills using BPMN 2.0 notation
• Strong workshop facilitation experience with cross-functional teams
• Excellent documentation and technical writing skills
• Proficiency in process modeling tools (Visio, Lucid chart, or equivalent).

Preferred Qualifications:

• Experience in hospitality, food services, entertainment, or retail industries
• CBAP, CCBA, or equivalent Business Analysis certification
• Previous experience with multi-entity/conglomerate organizations
• Familiarity with Nigerian business environment and regulatory requirements
• Experience with ERP systems (SAP, Oracle, Microsoft Dynamics, Sage)
• Knowledge of TOGAF or enterprise architecture frameworks.

Working Arrangements:

• Days 5-9: Onsite in Port Harcourt (travel and accommodation to be arranged)
• Day 10: Flex/Synthesis Day (can be remote)
• Days 11-14: Virtual/Remote work
• Must be available for ad-hoc calls and clarifications during engagement period
• Daily status reporting to Lead Consultant.