Sales Support Personnel at Ralds & Agate

Location: Mainland, Lagos

Mission/Purpose of the Job

• The Sales Support will be responsible for actively following up on leads, nurturing prospects, and converting them into long-term customers.

Job Responsibilities

• Engage with prospective clients through calls, emails, and meetings to understand their
• needs and present suitable solutions.
• Follow up diligently on all received leads to move them through the sales funnel.
• Maintain detailed and up-to-date records of interactions with leads.
•  Assist in qualifying leads based on budget, authority, need, and timeline (BANT).
• Schedule and coordinate product demos or meetings between prospects and senior sales
• personnel as needed.
• Support the sales team in closing deals by providing relevant documentation and client information
• information.
• Work closely with marketing to understand current campaigns and ensure timely lead generation
• follow-up.
•  Meet or exceed weekly and monthly targets for lead engagement and conversion.
• Provide feedback to the sales and marketing teams on lead quality and client objections.

Minimum & Preferred Requirements

• Education: Bachelor’s degree in business, Marketing, Sales, or related field.
• Work Experience: 2-4 years of experience in sales, business development, or related field.
• Proficient in Microsoft Office and basic CRM tools.
• Excellent verbal and written communication skills.
• Confidence in engaging with clients via phone, email, and in person.
• Strong persuasion and negotiation skills.Strong personal Integrity that is attested by character witnesses
• Proactive self-starter
• Assertive and tenacious nature
• Very good EQ
• Ability to work with all levels of management, build partnerships and teams
• Highly organised and able to adapt quickly to changing priorities.