Sales Supervisor at Aldelia Limited

Job Duties

• Reporting to the Head of B2C Sales, the Sales Supervisor’s role is to manage a team of Sales Agents under his/her responsibility in order to achieve the prospecting and sales targets assigned to him/her. He/she contributes to the development of turnover through the sales of GVA’s products and services.

Tasks

• Recruit and train the Sales Agents
• Plan and supervise the Sales Agents’ prospection
• Manage, lead and coach the Sales Agents
• Set up the sales pitch
• Draw up sales action plans and organise field events
• Lead the daily briefings and the weekly meetings with the Sales Agents
• Monitor on a daily basis the individual and collective Sales Agent’s performance
• Monitor the calculation and the payment of the Sales Agent’s variable commissions
• Report the sales revenue on a daily basis
• Check on a weekly basis the Sales Agents’ invoices and box stocks
• Ensure a responsible use of work tools and Sales Agents’ dress code
• Report the customer queries and the incidents collected by the Sales Agents to the After-sales Back Office team
• Competitive intelligence on the field

Required profile

• University degree, experience on the field
• Proven experience in managing a B2C door-to-door sales team
• Interest in the telecommunications sector and the new technologies
• Ability to share experience and transmit knowledge
• Mastery of B2C prospecting and sales techniques
• Comfortable with IT tools
• Business and interpersonal skills
• Result and customer orientation
• Sense of organisation, autonomy and rigour
• Fluency in Nigeria and local languages
• Holder of a driving licences