Sales Supervisor at Alan & Grant

Job Summary

• The Sales Supervisor will lead and manage a team of field sales agents responsible for promoting and selling fiber broadband services.
• The role requires strong leadership, hands-on sales experience in fiber telecom, and the ability to drive performance while ensuring excellent customer engagement.

Key Responsibilities

• Supervise, coach, and motivate field sales agents to achieve daily and monthly sales targets. Plan and execute sales strategies for fiber broadband products within assigned territories.
• Monitor team performance, track KPIs, and prepare regular sales reports. Conduct ride-alongs, field assessments, and on-the-job training to improve sales effectiveness.
• Ensure compliance with company policies, sales processes, and ethical standards.
• Handle escalated customer issues and support agents in closing high-value deals.
• Collaborate with management on market intelligence, competitor analysis, and territory expansion.

Requirements

• Minimum of 4 years’ experience in sales, with at least 1–2 years in fiber telecom or broadband sales.
• Proven experience leading or supervising a sales team.
• Strong knowledge of fiber broadband products, installation processes, and customer onboarding.
• Excellent leadership, communication, and reporting skills.
• Ability to work in the field and manage multiple locations.
• OND/HND/BSc in any discipline