Our client, a leading all-in-one fraud and compliance platform for financial institutions and fintech, is looking for a sharp, driven, and coachable Sales & Partnerships Associate to join their team - a fast-growing B2B SaaS platform helping financial institutions fight fraud and comply with regulations in Africa.
This role is ideal for someone who has worked in client-facing roles (banking, consulting, agency account management, business development, etc.) and is now looking to build a career in tech sales. The ideal candidate will be at the heart of the sales journey, engaging with prospective clients after product demos, addressing their concerns, and ensuring deals keep moving forward.
Responsibilities
Post-Demo Engagement
- Follow up with prospects after demos to keep them warm, engaged, and moving through the pipeline.
- Craft clear, personalized follow-up messages via email, phone, and LinkedIn.
- Track all touchpoints in the CRM and flag opportunities for escalation.
Pipeline Progression
- Monitor deal activity and spot where prospects are stuck.
- Re-engage with stakeholders, schedule follow-ups, and help close information gaps.
- Coordinate next steps with the CEO and Sales Lead to ensure smooth transitions.
Handling Questions and Concerns
- Address early-stage questions and objections using helpful insights and supporting materials.
- Identify buyer needs and timelines to qualify how serious they are.
- Make sure we are speaking to all the right people on the client side.
Coordination & Scheduling
- Book follow-up calls, deep-dive sessions, and decision-making meetings.
- Keep all action points organized and ensure nothing falls through the cracks.
Improving Our Sales Process
- Review what works and doesn’t in our follow-ups, and suggest improvements.
- Help refine CRM workflows and improve overall sales team efficiency.
Qualifications
- 1–3 years of experience in a sales, client service, business development, or engagement role.
- Experience working with enterprise or high-value clients is a plus.
- Familiarity with CRM tools (like Pipedrive, HubSpot, or Salesforce) or willingness to learn.
Must have skills
- Strong relationship-building and people skills.
- Curious and confident - not afraid to ask questions or follow up persistently.
- Self-driven but collaborative - you’ll work closely with the CEO and other sales leaders.
- Comfortable using digital tools and learning fast on the job.
- Excellent communication skills — written and spoken — with the ability to follow up professionally and clearly.
- Organized and detail-oriented with strong follow-through.
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