Sales Engineer at DexNova Consulting Limited

• As a Sales Engineer you will be generally responsible for developing strategies to gain new customers and provide technical assistance where necessary. Additionally, as a Sales Engineer you will help other members of the sales team under the customer’s need, do research and present specialized solutions to fulfil those needs.

Duties & Responsibilities

• Identify and establish new business
• Organize sales visits and liaise with existing clients
• Conduct customer need analysis and present customers with possible solutions
• Providing pre-sales and post-sales support and reports
• Attend exhibitions, conventions and other events to help with the sales of products and services
• Provide product education and advice
• Ensure sales targets are met.
• Driving the company’s operating capabilities to surpass customer satisfaction and retention, and company goals.
• Collaborate to implement marketing initiatives and better business practices
• Completing performance reviews in a prudent manner
• Assessing and implementing improved processes and new technologies, and collaborating with management regarding the implementation of these improvements.
• Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and others in a position to understand service requirements.
• Provides product, service, or equipment technical and engineering information by answering questions and requests.
• Establishes new accounts and services accounts by identifying potential customers and planning and organizing sales call schedule.
• Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment and engineering or proposing changes in equipment, processes, or use of materials or services.
• Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
• Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
• Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed, recommending options and courses of action, and implementing directives.
• Contributes to team effort by accomplishing related results as needed.

Skills & Specifications

• BSc in mechanical, electrical engineering or related discipline.
• Minimum 300M sales and above in either FMCG or Oil and Gas industry
• Must have a strong customer base.
• Product & Solution Expertise: Deep understanding of the products, systems, and technologies offered (e.g., valves, pumps, turbines, automation systems
• Application Engineering: Ability to advise on technical configurations and how solutions fit specific projects (e.g., oil & gas, power, construction)
• Technical Proposal Writing: Skill in preparing clear, competitive, and technically accurate proposals, datasheets, and BOQs
• Tendering & Bidding Expertise: Understanding of public and private sector procurement processes, RFQs, RFPs, and bid packaging
• Client Relationship Management: Strong relationship-building and stakeholder engagement skills
• Negotiation Skills: Skilled in structuring commercial offers and negotiating pricing, payment terms, and aftersales support
• Sales Forecasting & Pipeline Management: Ability to project revenues, manage CRM systems, and track KPIs
• Technical Communication: Ability to explain complex systems in simple terms to non-engineering decision-makers
• ERP / CRM Tools: Use of SAP, Oracle, Zoho, or Salesforce for quotes, leads, and order tracking
• Microsoft Excel / PowerPoint: For financial modeling, reporting, and presentations