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  • Posted: Nov 18, 2021
    Deadline: Dec 29, 2021
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  • MacTay Consulting has been in existence for over 28 years in Nigeria. We are a member of TACK and TMI, international consulting companies operating in over 60 countries and with a combined experience of over 80years. Our global network of partners and experience means that our clients enjoy all the benefits of a local office, while drawing upon our multi...
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    Sales / Customer Service Spa Specialist

    Location: Victoria Island, Lagos

    Summary

    • The candidate will manage customer queries and complaints and make in-house sales.
    • To do well in this role, you need to remain calm when customers are frustrated and have experience working with computers. Familiarity with spa products is a plus.

    Key Responsibilities

    • Maintain a positive, compassionate and professional approach toward consumers.
    • Answer as promptly as possible to customer queries.
    • Use numerous channels to communicate with customers.
    • Recognize and address client complaints.
    • Process orders, paperwork, applications and requests.
    • Customer interactions, transactions, comments, and complaints are all recorded.
    • Communicate and coordinate with coworkers.
    • Provide comments on the customer service procedure' efficiency.
    • Ensure that customers are satisfied and that excellent customer service.

    Key Requirements

    • Interested candidates should possess an OND, HND, or BA qualification.
    • Previous experience working in a spa (is a plus).
    • Sales experience.

    Qualifications

    • Possess a Bachelor's Degree in relevant fields
    • A minimum of 1 to 3 years of relevant job experience is required.

    Soft Skills:

    • Good verbal communication skills.
    • Problem-solving skills.
    • Result oriented.
    • Good customer service.
    • Attention to detail.
    • Multi-tasking skills.
    • Ability to handle work with little supervision.

    Technical Skills:

    • Advanced knowledge of process systems software.
    • Experience with process simulations.
    • High-level technical skills.
    • Analytical thinker.
    • Ability to lift and operate heavy equipment.
    • Advanced mechanical skills.

    Salary
    N50,000 - N60,000 Monthly.

    Method of Application

    Interested and qualified? Go to MacTay Consulting on docs.google.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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