Sales Associate at African Alliance Insurance Plc

Job Description

• The company seeks someone ready to become the face of African Alliance PLC by engaging customers and making them feel comfortable.

Duties & Responsibilities

• Greets customers and makes them feel comfortable
• Interacts with customers, offering assistance and responding to queries about products and purchases
• Provides recommendations according to customer needs or preferences
• Introduces promotions and new products to customers
• Operates cash register and handles cash payments and credit card processing
• Handles refunds, exchanges and returns
• Documents sales by updating customer records
• Stays up to date with sales trends for better service and achievement of sales
• Alerts the management of potential security issues.

Requirements

• B.Sc / HND, M.Sc / MBA is an added advantage.
• 1 - 3 years work experience. 
• Proven experience as a Sales Associate or relevant role
• Proficiency in English
• Excellent knowledge of MS Office
• Hands-on experience with CRM software is a plus
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations
• Must be residing in Lagos state, Nigeria.

Required Skills:

• Self-motivated
• Friendly and strong commitment to customer service
• Verbal and written communication skills
• Interpersonal skills
• Ability to stand for extended periods
• Critical thinking, evaluation and analytical skills
• Record of meeting and exceeding sales goals.