Sales Assistant at WorQulture

About the job

Summary

Our client (a fashion retailer) is in search of a competitive retail Sales Assistant to help customers identify and purchase products they desire. As a Retail Sales Assistant you will be responsible for attending to customer enquiries, In-store walk-ins, selling, restocking and merchandising.

Salary: N50,000 - 70,000

Gender: 9am-6pm (Mondays-Saturdays)

Availability to start: As soon as possible

Responsibilities

• Respond to all client enquiries and bookings via email, phone call, text message, social media and physically

• Follow up with client orders to ensure they are delivered to clients in a timely manner

• Maintain cleanliness of the workspace

• Welcome and attend to all clients who visit the store

• Record daily sales, receive and follow up on payment of all client orders

• Post pictures of in-store activities and available products for sale

• Follow up with clients for service feedback

• Ensure high levels of customer satisfaction through excellent sales service

• Maintain outstanding store condition and visual merchandising standards

• Maintain a fully stocked store

• Ascertain customers’ needs and wants

• Recommend and display items that match customer needs

• Manage point-of-sale processes

• Actively involved in the receiving of new shipments

• Keep up to date with product information

• Accurately describe product features and benefits

• Follow all companies policies and procedures requirements

Requirements

• Excellent verbal and written communications skills

• Excellent interpersonal skills

• Customer service focused

• Proficiency in using Excel to record sales

• Excellent organisation and follow-through skills

• Basic understanding of sales principles and customer service practices

• Deadline oriented

• A passion for fashion

• Friendly, helpful, confident and engaging personality

• Basic administration skills

Job Qualifications

• Bachelor’s Degree / HND

• 1 – 3 experience in sales or administrative role

• Openness to learning basic social media tools