Sales Agent at Nicole Sinclair Consulting

GENERAL JOB DESCRIPTION

 The Sales Agents will promote the sale of their products as well as other FMGCs via the company’s app in a digital market place They will also manage relationship with existing customers and build customer loyalty to the brand.

DUTIES & RESPONSIBILITIES

• Identify the target market
• Educate the target market on the use of the app for placing orders
• Maintain up-to-date information on the pricing and availability of goods
• Handle customers questions and complaints according to laid down procedures
• Grow market share by ensuring assigned sales targets are met
• Frequently meet with customers to discuss sales and new products
• Collaborate with internal teams to ensure provision of superior services to the customers
• Provide market intelligence to stakeholders, identify product gaps and new business opportunities
• Develop sales proposals that speak to the customers’ needs, concerns and objectives

EDUCATION & TRAINING

Bachelor’s Degree in any related field.

KNOWLEDGE & EXPERIENCE

• At least 1 year sales experience in any field
• Familiarity with trade via online platforms
• Product knowledge of all goods the company deals in
• Experience managing wholesalers / retailers on all levels
• Market place and customer understanding
• Fast and friendly customer service

SKILLS & ABILITIES

• Interpersonal skills
• Effective communication and presentation skills
• Strong networking skills
• Customer focus
• Highly persuasive
• Able to communicate at all levels
• Attention to details
• Able to self-manage
• Positive winning attitude
• Able to handle pressure and meet deadlines
• Target driven
• Result oriented