RightCom is a cloud-based software company founded in April 2013. We provide customer experience management service and a complementary suite of enterprise software focused on survey and data collection, customer service management, queue management, digital signage, facial analysis, customer success, appointment booking, and data analytics. We are the #1 CX...
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We are looking for a dynamic and organized Sales Administrator to support our sales team. This role is fundamental to ensuring the smooth running of sales operations and the administrative efficiency of our sales department.
The Sales Administrator will be the pillar that guarantees the integrity of sales processes and the accuracy of sales data.
Responsibilities:
Ensure administrative management of sales, including contract preparation, order tracking and invoicing.
Act as liaison between sales teams, logistics and customers for smooth and efficient coordination.
Keep customer database up to date and ensure accuracy of sales information.
Provide logistical support to sales teams, including diary management, travel arrangements and meeting preparation.
Analyze sales data and prepare periodic reports for the management team.
Participate in the continuous improvement of sales administration processes to increase overall efficiency.
Commercial follow-up of customers by providing advice, information and advice.
Drawing up quotations.
Invoice registration.
Payment follow-up.
After-sales follow-up and settlement of any disputes.
Qualifications:
Bachelor’s degree in accounting and management, commerce, operational sales management, IT negotiation, or a related field.
Proven experience in sales administration or similar role.
Proven data management skills and ability to use CRM, ERP and data processing software.
Strong accounting skills.
Excellent organizational and time management skills.
Good interpersonal skills.
Computer literate.
Team spirit and excellent interpersonal skills.
Ability to work under pressure and meet tight deadlines.