Sales Administrator at Cummins Inc.

Req ID: 200001EL
Location: (Lagos-Island, DBU Alausa) Lagos
Job Type Experienced - Exempt / Office
Recruitment Job Type: Office

Description

• Supports customer facing sales force through the rhythm of sales; Lead to close. Executes, supports, improves selected activities under limited supervision.
• Responds to incoming customer calls, emails, qualifies them, and routes the qualified contacts and leads to associated sales professional(s).
• Compiles budgetary quotes for simple to complicated jobs by gathering technical data, customer presentations, lead time and others for customer facing sales force.
• Gets involved in customer visits and events, makes decisions where there is no clear procedure outlined.
• Receives and processes orders, issues order acknowledgements, invoices and shipping notices for simple to complicated jobs.
• Communicates order status, inventory status and other associated information to customer facing sales force, and identifies any issues.
• Resolves customer issues where applicable, engages other for resolution where applicable (including shipment and after sale).
• Periodically reviews and reports inventory/stock levels, takes action and creates orders if needed.
• Actively supports all branch personnel in the sale of products to retail customers across varying levels of tasks.

Qualifications / Requirements
Education, Licenses, Certifications:

• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
• This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

• Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.

Skills:

• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Ensures accountability - Holding self and others accountable to meet commitments.