Safeguarding Supervisor at Medecins Sans Frontieres

Main Purpose

• Under the supervision of the Responsible SG Coordinator, the Safeguarding Officer supports the implementation and operationalization of MSF’s Safeguarding framework Standards at mission and project level.
• The Safeguarding Officer ensures effective rollout of prevention activities, supervises Safeguarding/Behavioural Focal Points at project level, strengthens safe reporting mechanisms, and supports the creation of a safe environment for staff, patients, and communities.
• The position translates mission safeguarding strategy into practical, consistent implementation across projects.

Main Duties and Responsibilities
Implementation of Safeguarding Strategy:

• Support the Responsible SG Coordinator in implementing the mission safeguarding and abuse prevention strategy.
• Conduct project-level context analysis related to barriers and fears to reporting.
• Support safeguarding risk assessments and ensure mitigation measures are in place and implemented at project and coordination level.
• Ensure alignment of MSF activities with MSF Behavioural Commitments.

Supervision of SG Officers:

• Develop and monitor workplans of Safeguarding officers.
• Conduct regular field visits to supervise and support prevention activities.
• Provide coaching and technical guidance to strengthen facilitation skills.
• Ensure consistency and quality of awareness sessions across projects.
• Review and validate monthly reports from SG officers.

Prevention & Awareness Activities:

• Support design and rollout of awareness sessions for:
• MSF local and international staff
• MoH staff
• Contractors and partners
• Patients, caregivers and communities
• Ensure prevention messaging includes:
• Responsible Behaviour
• Sexual Exploitation, Abuse, and Harassment and abuse prevention
• Individual and institutional responsibilities
• Reporting procedures
• Support to survivors
• Support adaptation and dissemination of tools (Tembo trainings, posters, videos, leaflets).
• Organize refresher sessions at project level as required.

Reporting & Complaint Mechanisms:

• Support projects in establishing safe, confidential, and accessible complaint channels.
• Ensure staff and communities understand how to raise concerns safely.
• Strengthen referral pathways in coordination with HR and project management.
• Ensure complaints are channelled appropriately and confidentially to designated case management structures.
• Raise awareness on how to receive complaints in a sensitive and survivor-cantered manner.

Capacity Building:

• Support and co-facilitate Training of Trainers (TOT) sessions for SG officers.
• Organize induction briefings on Responsible Behaviour for new staff at project level.
• Identify training gaps and propose solutions to the SG Coordinator and the country coordination

Monitoring & Reporting:

• Collect and analyse data on prevention activities and trends at project level.
• Consolidate project reports for submission to the SG Coordinator.
• Identify recurring risks, weaknesses, or systemic gaps.
• Provide regular updates to the SG Coordinator and relevant coordination members.
• Escalate safeguarding concerns appropriately and confidentially.

Collaboration:

• Work closely with:
• Responsible SG Coordinator
• Dep/Country coordinator
• HRCo and HR project teams
• Project Coordinators
• MedCo and Health Promotion teams
• Community representatives

Minimum Required Skills and Qualifications

• Education: Bachelor’s Degree in Social Sciences, Law, Psychology, Education, Social Communication, or related field (required).
• Experience: Minimum 2 years of experience in safeguarding, abuse prevention, protection, or ethics within an international organization (required). 
• Experience in humanitarian field settings (asset).
• Experience supervising or coaching staff (required).
• Experience facilitating workshops and handling sensitive topics (required).

Languages:

• English working language mandatory.
• Local languages used in MSF projects contexts desirable.

Competencies:

• Strong supervision and coaching skills
• Excellent facilitation and communication skills
• High ethical integrity and confidentiality
• Analytical skills (risk analysis & reporting trends)
• Cultural sensitivity and survivor-centered approach
• Ability to travel regularly to projects.