Retail Sales Manager at GBC Consulting Ltd

Location: Anthony, Lagos

Role Overview

• The Retail Sales Manager plans and directs the day-to-day operations of the retail arm of the business by developing strategies to improve customer service, drive sales, increase profitability, create policies and marketing programs that will increase sales and grow the existing customer base.
• In addition to this, the role holder is tasked with delivering on digital marketing strategies that will attract and sustain new and existing clients.

Key Responsibilities and Tasks

• Ensure customer needs are met, complaints are resolved and service is quick and efficient.
• Ensure all products are merchandised effectively to maximize sales and profitability.
• Create and implement digital marketing strategies to maximize search engine traffic and generally improve the company’s online presence
• Provide exceptional online customer service and maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
• Negotiate with external suppliers and vendors to secure the best product deals
• Generate innovative ideas and opportunities that can improve sales and profit for the business
• Manage pricing and inventory and ensure that this is up to date per time.
• Support with new product launch planning and marketing.

Requirements

• Interested candidates should possess a Bachelor's Degree / HND qualifications
• A minimum of 5 - 7 years work experience.