Restuarant Manager at eRecruiter

Our Client is a one stop restuarant aiming to grow across Africa and bring their unique aesthetic and great food to customers all over Africa.

Job Description:

• Setting revenue/ profit targets and managing the business to achieve them
• Ensuring customer satisfaction and resolving customer complaints
• Developing & Executing Marketing Strategies & plans
• Entry of sales, expense and other operational information into the accounting systems
• Preparing and implementing budgets
• Customer data and loyalty programs management
• Planning and coordinating in house and third party events
• Recruiting and managing personnel for optimum performance
• Producing varying reports on the business performance
• Supporting the conducting of appraisals
• Management of stakeholders - including vendors, partners and suppliers
• Planning staff rotas
• Updating the company SOP’s
• Performs other duties as assigned.

Requirements

• Bachelor’s degree in hospitality, business administration, or a relevant field.
• A minimum of 2 years’ experience in restaurant management or a similar role.
• Strong understanding of restaurant management best practices.
• Outstanding interpersonal communication and customer service skills.
• Abuja resident preferred - no provisions for relocation
• Strong computer skills - particularly familiarity with the Google Suite ecosystem
• Excellent written English
• Exceptional leadership abilities with great attention to details