Restaurant Manager at Stresert Services Limited

Key responsibilities

• Coordinate day-to-day operations across front-of-house and kitchen areas
• Train, schedule, and lead restaurant staff to ensure excellent service
• Maintain food quality standards, hygiene, and safety per Lagos regulations
• Track inventory, manage ordering, and negotiate with suppliers for homemade-quality ingredients
• Monitor financial performance—sales, budgets, staff costs—and generate regular reports
• Resolve customer concerns promptly and create a warm, home-style dining atmosphere
• Develop SOPs, ensure compliance with food safety, fire, and health codes
• Support marketing efforts—social media, events, community engagement—to grow brand presence

Qualifications & skills

• Minimum of 5 years’ management experience in a restaurant/hospitality setting
• Diploma/degree in Hospitality Management, Business, or related field preferred
• Strong leadership abilities; capable of working in a fast-paced, multicultural team
• Excellent customer-service orientation and communication skills
• Good financial awareness: budget control, sales forecasting, cost management
• Familiarity with POS/restaurant management software
• Valid food safety certification and strong knowledge of Lagos food and health regulations

Personal attributes

• Energetic, proactive, and resourceful
• Passionate about homemade cooking and delivering exceptional hospitality
• Strong problem-solving and multitasking capabilities
• Willing to work flexible hours, including weekends and holidays

Performance metrics

• Customer satisfaction and repeat-business rates
• Compliance audit results
• Sales vs. targets, cost-control performance
• Inventory accuracy and waste reduction
• Staff turnover and performance levels