Restaurant Manager at Jemi Neil Consulting

Our client a reputable restaurant is seeking for a competent RESTAURANT MANAGER, who will be responsible for maintaining the restaurant’s revenue, profitability and quality goals, ensuring efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

LOCATION: ADO-EKITI

Responsibilities:

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

*Requirements*

• Proven work experience as a Restaurant Manager, Hospitality Manager or similar role.
• Strong leadership, customer service, and people skills•
• Acute financial management skills
• BSc in Business Administration or a related one.