Restaurant General Manager at boQS Ltd

Are You a Hospitality Director Ready to invest in and Lead a Culinary Crew?

We're searching for dynamic and experienced a Restaurant General Manager to oversee , invest in the magic happening at our full-service vibrant restaurants in Abuja and Ibadan.

This isn't just about managing a single spot—it's about leading a diverse portfolio of culinary experiences. You'll be the driver and conductor of an exciting operation, ensuring our fine dining teams deliver top-tier service, operational excellence, and a memorable experience for every customer.

You can own a piece of our success! Be part of our growing franchise family and serve up unforgettable experiences while building your own thriving business. 

What You'll Do

Operational Oversight: 

• Own, lead, inspire and supervise operations. Manage all daily front-of-house and back-of-house operations to ensure smooth workflow and high standards.

Team Leadership: 

• Hire, train, schedule, and supervise staff. Create a positive work environment, motivate the team, and ensure exceptional customer service.

 Business Management:

• Implement and enforce brand policies, SOPs, and quality standards. 
• Manage inventory, order supplies, and vendor relationships.
• Drive revenue and control costs, ensure profitability. 
• Track expenses, monitor budgets, and analyze financial data to improve profitability.
• Ensure compliance with company standards, as well as local health and safety regulations. Maintain impeccable standards of quality, service, and cleanliness.
• Handle administrative tasks like payroll and reporting.

 Customer Service: 

• Address customer complaints, ensure high levels of customer satisfaction, and lead by example in delivering excellent service.

Marketing and Sales: 

• Drive marketing initiatives to increase customer traffic and sales.
• Promote the restaurant within the local community and implementing marketing initiatives.

What We're Looking For

• A person with financial capacity, is willing to follow a proven system, and demonstrates commitment to long-term business growth.
• Proven experience as a Restaurant Manager, preferably with multi-unit or diverse concept.
• A natural leader with a passion for hospitality and a knack for problem-solving.
• A deep understanding of food safety and hygiene regulations. 
• Proficiency with point-of-sale (POS) systems and other restaurant management software.
• Financially responsible, strong accounting acumen and a solid understanding of restaurant P&L.
• Exceptional communication and interpersonal skills. Committed to consistent customer service.
• A proactive, hands-on manager who thrives in a fast-paced environment.

Compensation and Benefits

The compensation, benefits and equity will fair - this will be negotiated at the end of the selection process.