Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Apr 14, 2021
    Deadline: Apr 20, 2021
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • In late 1981 Charis Onabowale the Group Managing Director turned what was a gift into the billion naira company that now bears the registered name Mama Cass Restaurant Limited. The gift was a small shop at Alade market in Allen where she sold pastries in a small storage box to workers and other shop owners while she was still employed. She noticed how the...
    Read more about this company

     

    Restaurant / Business Manager

    Duties

    • Coordinate daily Front of House (FOH) and Back of House (BOH) restaurant operations.
    • Deliver superior service and maximize customer satisfaction.
    • Respond efficiently and accurately to customer complaints.
    • Regularly review product quality and research new vendors.
    • Organize and supervise shifts.
    • Appraise staff performance and provide feedback to improve productivity
    • Estimate future needs for goods, kitchen utensils and cleaning products
    • Ensure compliance with sanitation and safety regulations
    • Manage restaurant’s good image and suggest ways to improve it
    • Control operational costs and identify measures to cut waste
    • Create detailed reports on weekly, monthly and annual revenues and expenses
    • Promote the brand in the local community through word-of-mouth and restaurant events
    • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
    • Train new and current employees on proper customer service practices
    • Implement policies and protocols that will maintain future restaurant operations

    Requirements

    • HND, BA, BSc degree in relevant discipline.
    • Proven years of work experience as a Restaurant Manager, Restaurant General Manageror similar role.
    • Proven customer service experience as a manager
    • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers.
    • Familiarity with restaurant management software.
    • Strong leadership, motivational and people skills
    • Good financial management skills

    Method of Application

    Interested and qualified candidates should send their CV to: [email protected] using Restaurant / Business Manager as the subject of the mail.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    Back To Home View All Vacancies at Mama Cass
View Hot Nigerian Jobs Today »

Career Advice

View All Career Advice

Subscribe to Job Alert

 

Join our happy subscribers

 
 
 
Send your application through

Yahoomail Gmail Hotmail