Reservation and Ticketing Agent (Abuja) at Qatar Airways

Job Id: 22000020
Category: Corporate & Commercial

Job Description

• We are pleased to announce an incredibly exciting opportunity to join our Commercial team in Abuja, Nigeria as Reservations and Ticketing Agent.

Duties and Responsibilities

• Make and confirming reservations for passengers, selling tickets for the airlines.
• Serve customers professionally through telephone or in person in order to achieve customer satisfaction, generate revenue, and take all possible measures to avoid loss of revenue.
• Assist passengers requiring special assistance to board or depart.

Be part of an extraordinary story:

• Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.
• You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
• You have the chance to be a part of our future, and build the life you want while being part of an international community.
• Our best is here and still to come. To us, impossible is only a challenge.

Qualifications
To be successful in this role, you must possess the following:

• Relevant College or University qualification
• 2 years of job related experience
• Excellent communication skills with fluency in English language.
• Through knowledge of special rates / offers / promotions.
• Proven ability to manage room sales with due regard to the Revenue.
• Ability to adhere to Management Policy and target sales mix to achieve maximum room revenue, ensuring every opportunity to sell is taken.
• High potential individual willing to be trained / learned.
• Demonstrates Quality Consciousness