Research Supervisors / Clinical Observators at Jhpiego - John Hopkins University

Overview

• Jhpiego is conducting a mixed-methods evaluation of the Quality Improvement and Leadership Management (QILM) initiative in three Nigerian states: Jigawa, Gombe, and Ekiti. The evaluation will assess quality of care improvements in service delivery across HIV, TB, malaria, MNCH, and COVID-19 programs. The evaluation includes structured interviews, clinical observations, and stakeholder engagement using digital tools.
• Jhpiego seeks experience evaluators who will served as researcher evaluator residing in the above states to support 2 days of training followed by a paid 10 days of fieldwork. Selected individuals will play a critical role in collecting accurate and ethical data from healthcare providers, patients, and managers.

Responsibilities

Training and Preparation

• Attend 1 full day of training on study objectives, data tools (KoboCollect), ethical procedures, and field expectations.
• Participate in tool walkthroughs, mock interviews, and consent simulations.

Data Collection Activities

• Assignments will depend on the candidate’s background and tool needs. Each evaluator may be assigned one or more of the following:

Clinical Observation (Tool 2B)

• Conduct structured non-intrusive observations of provider–patient interactions in
• outpatient and antenatal settings.
• Must obtain verbal consent from both provider and patient before observation.
• Document findings using KoboCollect based on clinical behavior standards.

Interviews (Tools 1, 2A, 3)

• Administer structured digital interviews with:
• Facility managers on infrastructure and staffing (Tool 1)
• Healthcare providers on QI knowledge and practices (Tool 2A)
• Outpatients and pregnant women (Tool 3) on their care experiences
• Manage informed consent and complete Kobo Collect forms accurately.

FDG/KII (Tool 4)

• Support facilitation or documentation of focus group discussions or key informant interviews with local stakeholders.
• Record (with consent), take structured notes, and submit recordings to supervisors.

Ethics and Security Responsibility

• Ensure all participants give proper verbal consent.
• Screen, recruit and consent study participants in accordance with the study SOP or research protocol.
• Notify the study team on any Severe Adverse Event, protocol deviation or any other ethical issues during the data collection process.
• Maintain strict confidentiality, especially for patient- or provider-related data.
• Handle mobile devices, recordings, and field notes securely and responsibly.

Supervisory Responsibility

• May be assigned to supervise and coordinate a research team during fieldwork.

Required Qualifications

• Must be a trained clinical professional (CHEW, Nurse, Clinician, PHC provider, etc.).– Essential
• Must have hands-on experience in primary health care service delivery.– Essential
• Able to interpret clinical behaviors and patient interactions.– Essential
• Prior experience leading or supporting similar research projects is an advantage.
• At least 2 years’ experience in qualitative and quantitative research methods and stakeholder level engagement is desirable.
• Experience in digital data collection (preferably KoboCollect)
• Possess a range of computer skills (including Word Access, Excel, PowerPoint, Outlook, and Access), which may need to be acquired through very quick learning.
• Reside in Jigawa, Gombe, or Ekiti and be familiar with local health systems.
• Fluency in verbal, written and interpersonal communication in English.
• Fluency in any local language in the study locations (e.g. Hausa, Yoruba, Fulfulde) will be an advantage
• Demonstrate strong interpersonal, communication, and organizational skills.

Deliverables

• Fully completed digital data entries (KoboCollect) for all assigned tools
• Accurate field logs and daily summaries
• Audio recordings (where applicable) and field notes submitted securely
• Ability to travel 25% of time.