Operations Officer at Harmony 360 Health

Harmony 360 Health Ibadan is a growing integrative healthcare and wellness company preparing to launch its first facility in Ibadan. Our mission is to help individuals achieve better health and live more meaningful lives through whole-person healthcare.

We are seeking an experienced, resourceful, and highly organized Operations Officer to take ownership of our day-to-day administrative and operational activities.

This is a hands-on role for someone who can work independently, coordinate people and processes, solve problems, and ensure that tasks are completed without constant supervision.

Key Responsibilities

• Oversee daily administrative and operational activities at the facility.
• Coordinate facility setup, vendors, suppliers, contractors, and service providers.
• Manage operational tasks, timelines, procurement, and follow-up to ensure timely completion.
• Develop, implement, and maintain administrative processes, SOPs, and documentation.
• Support staff onboarding, scheduling, and coordination.
• Maintain accurate operational records, track expenses, and prepare regular reports.
• Identify operational gaps, troubleshoot problems, and recommend practical solutions.
• Serve as the primary point of coordination between the on-site team and the Founder/Medical Director.
• Support the smooth launch and ongoing operations of H360's healthcare and wellness services.

Requirements

• Bachelor's degree in Business Administration, Healthcare Administration, Management, or a related field.
• Minimum of 3 years of relevant experience in operations, administration, facility coordination, or a similar role.
• Demonstrated experience independently managing tasks, coordinating multiple stakeholders, and delivering results.
• Strong organizational, time-management, and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency in Google Workspace or Microsoft Office, particularly spreadsheets, shared documents, and reporting tools.
• Ability to prioritize competing demands and work effectively with minimal supervision.
• Strong sense of accountability, professionalism, and attention to detail.
• Added advantage: Previous experience in healthcare operations, a growing business, or managing the setup of a new facility.

Who Will Thrive in This Role?

Someone who:

• Takes ownership of problems and follows through until they are resolved.
• Anticipates operational needs rather than waiting for instructions.
• Can turn broad objectives into actionable tasks and timelines.
• Communicates progress, challenges, and solutions clearly.
• Is comfortable building systems in an evolving organization.

What We Offer

An opportunity to play a meaningful role in building a growing healthcare organization, with potential for increased responsibility as the company expands.