Relationship Officer at Global Quest Human Resources Consults & Services

Job Description

• Develop business opportunities and monitor business’s activities in line with the Bank’s long-term strategic and annual business plans and ensure that the department remains competitive and promptly reacts to changing market conditions and customer needs;
• Develop a focused relationship management approach, which increases the ability to increase the flow of business and generate deposits, lending, and revenues from existing and new customers in line with the enterprise strategy;
• Ensure full compliance with the Bank’s Credit Policy, Central Bank of Kenya guidelines, and appropriate provisions of the Banking Act with respect to lending;
• Enhance relationship marketing and management – to establish, maintain, and enhance relationships with customers and other partners, at a profit, so that both the customer and bank objectives are met achieved by a mutual exchange and fulfillment of the brand promise;
• Actively market and develop the banking products to existing and prospective clients to grow the wallet share;
• Manage relationships of key accounts while tapping on their share wallet through cross-selling and upselling;
• Business development through recruiting new key accounts while harnessing their value chains;
• Migration of customers to digital channels to ensure ease of service

Requirements

• Interested candidates should possess an OND / HND in a relevant field with 0- 2 years work experience.
• Must possess good marketing and communication skills.
• Must reside around ikeja axis and its environs.