Relationship Manager, Financial Institution at SecureID Limited

Job Description

• Develop annual business plan that supports Secure ID’s goals and business direction.
• Develop and review long- and short-term sales strategies.
• Actively and successfully manage the sales process, lead generation, credentials pitch, asking questions, solutions pitch, negotiation, close, handover to Finance and Customer Services team.
• Achieve volume and value budget of the assigned clients.
• Develop negotiating strategies and position by studying integration of new venture with company strategies and operations, examining risks and potentials, estimating partner needs and goals.
• Management of Key accounts with regular review of key account performance
• Work in partnership with the digital solutions team for the sales of digital products
• Analyze market trends, competitors’ activities and market intelligence report and feeding back to the team for the design of sales and marketing strategies.
• Estimate projected sales volume and forecasting based on strategic meetings with clients.
• Develop call plans for effective sales meetings with clients.
• Building amazing customer relationships with key stakeholders
• Meet with customers to discuss their evolving needs and to assess the quality of the company’s relationship with them.
• Positively contribute to team effort by accomplishing related results
• Effectively interact with other units/ departments including Finance, Marketing, IT, and Customer Services when putting the plan together and when handing over campaigns ensuring you fully and correctly brief in all aspects of the sale.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
• Locates or proposes potential business deals by contacting potential partners, discovering, and exploring opportunities.
• Screens potential business deals by analyzing market strategies, deal requirements, potential and financials, evaluating options, resolving internal priorities, recommending equity investments.
• Plan and prepare Sales and Marketing presentations.
• Lead bidding process and contract negotiations.
• Develop a growth strategy focused both on financial gain and conduct research to identify new markets and customer needs.
• Arrange business meetings with prospective clients.
• Promote the company’s products/services addressing or predicting clients’ objectives.
• Prepare sales contracts ensuring adherence to law-established rules and guidelines.
• Design and implement a strategic business plan that expands the company’s customer base and ensures its strong presence.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Provide trustworthy feedback and after-sales support.
• Forward upselling and cross-selling opportunities to the sales team
• Ensuring SecureID Limited remains proactive and responsive to prospective clients.
• Keeping abreast of issues affecting our industry and collecting competitor intelligence.

Educational & Professional Requirements

• B.Sc. in Marketing, Business Management or any related field. A Master's will be an added advantage.
• A minimum of 5 years proven work experience in banking or smartcard industry (Ebusiness, cards, or channels) with proven record will be an added advantage.
• Must have a grasp of the industry and the local & international environment.
• Proven record in a senior or managerial role.

Competencies & Skills:

• Proven success in your sales ability and demonstrable full knowledge of the sales process.
• Confident negotiator and the ability to close deals.
• Strong relationship management skills
• A positive and determined approach to researching and analyzing new business opportunities.
• Marketing Strategies and Campaigns
• Market Research and Intelligence
• Negotiation & Diplomatic Competence
• Creative thinking and leadership skills
• Excellent people management skills, a positive attitude to dealing with people.
• Capable of working independently and having responsibility as an individual
• Analytical & creative mindset
• Effective communication skills both written and verbal.
• Excellent organization and time management skills with attention to detail
• Strong communicator who works well within a team

Benefits

• Medical insurance
• Annual leave benefits
• Pension
• Group Life Assurance.