Relationship Manager, Corporate & Commercial Banking at Westfield Consulting

Principal Duties and Responsibilities

• To manage the development of prudently priced assets, cost-effective long-term liability with reputable companies and organizations in order to ensure Bank’s maximum profitability.
• To identify and develop a target pipeline and aggressively market for new profitable status customers from the identified target sectors.
• Manage key customer relationships through regular contacts and visits by ensuring the effective call program is maintained on all assigned and prospect customers.
• Manage high professional standards and strive to provide quality services and competitive pricing to clients.
• Originate, maintain, and develop relationships in the corporate market and the public sector.
• Cross sell bank’s bouquet of products to operators in the corporate market.
• Ensure effective customer loyalty programs for networking and deepening Corporate Banking market penetration.
• Account for all relevant segment or product metrics as applicable within the Bank’s policy i.e., risk limit, delinquency, compliance requirements etc.
• Negotiate terms and conditions and prepare credit applications for new loan facilities for Corporate Banking clients.
• Structure credit facilities to address customers’ needs and prepare/review credit proposals.
• Present and defend Corporate Banking credit applications with the Credit Committee.
• Review and authorize corporate Banking credit applications from account managers prior to submission to Risk Management.
• Liaise with key operational functions to ensure client service delivery to agreed benchmarks.
• Maintain good public relations with current and prospective customers.
• Plan and report on Marketing calls for the unit.
• Ensure compliance to Know Your Customer (KYC) and Anti Money Laundering (AML) requirements in all dealings with existing and potential customers.

Qualifications and Experience

• Degree in Finance, Accounting, Economics, or related discipline in a recognized institution. A postgraduate qualification or relevant professional certification would be an added advantage.
• A minimum 4 – 7 years’ continuous banking experience in sales and credit to the corporate banking market segment with a minimum of 2 years in a supervisory position for more experienced candidates.
• Good knowledge of Basic Accounting and Financial Analysis, Business Law, Business/Financial Advisory services, Banking Operations, Leasing, Trade Services, Laws, and regulations relating to Banking.
• A good understanding of Risk, Credit policies and procedures.
• Hands on experience in Credit Analysis & Administration, Sales, Relationship Management, Customer Service, commercial and product development functions of a commercial bank at managerial level.
• Good understanding of economic trends and implications on the banking/finance sector.
• Experience in the Public Sector will be an added advantage

Required Skills and Competence:

• Strategic Management skills
• Strong Leadership & People Management
• Excellent communication and Relationship Management and Networking skills
• Marketing & Business Development
• Excellent business writing and presentation skills.
• Demonstrated track record in Operations & Control, Payment & Settlement, Accounts & Clearing, Transaction Processing, Customer Account Management, Corporate Lending, and Corporate Finance.
• Enthusiastic, passionate with a commitment to delivering exceptional standards of customer service always.
• Proactive decision-maker
• Analytic skills/Problem-Solving.
• Ability to interpret macroeconomic trends and implication for the private sector and direction of business opportunities.
• Adept at identifying business requirements and developing practical solutions towards the attainment of goals and objectives.
• Knowledge of the competitive environment in the Banking industry and recommending to management business trends required to position the Bank for success.