Reconciliation and Settlement Specialist at FairMoney

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The role of a Reconciliation and Settlements officer is vital at FairMoney because of its many products and integrations with several third-party applications. The role aims to ensure that all bank transactions (i.e., payments, transfers, card transactions, etc.) are reconciled promptly to identify and resolve open items.

 Responsibilities:

• Reconciliation of Card withdrawal transactions on our Point of Sale (POS) on a daily and monthly basis.
• Reconciliation of NIP transactions on a daily and monthly basis.
• Send out outstanding transactions to partners daily and ensure resolution.
• Ensure that unauthorized debits in the reconciled product accounts are escalated to partners and resolved.
• Provide a monthly report on payable and receivable transactions with partners.
• Treat disputes raised on DRS accurately and ensure that all customer complaints applicable to your desk are resolved.

Requirements

• Bachelor's degree in accounting or a related field.
• Good analytical skills, high level of accuracy, and attention to detail.
• Strong Microsoft Excel and data analysis skills.
• Problem-solving skills.
• Be an effective team player with a positive attitude.
• Minimum of 3 years of experience in a similar role.
• Experience in financial institutions, especially Fintech (i.e., large base of transactions), would be an advantage.