Receptionist at Nutri K Limited

General Objective

• To provide clients and visitors with outstanding customer service and support. As the ‘face’ of Nutri K Limited.
• To perform various administrative and clerical tasks to support the administration of all department.
• To undertake office filing and work diligently to help maintain smooth office operations.
• Provides administrative, secretarial and clerical support to others in the office to maintain an efficient office environment.

Responsibilities and Task

• Greet guests and provide them with superb customer service & direct them to whom they are here for.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Accept all letters and packages and distribute them to their appropriate departments.
• Monitor, organize and forward emails.
• Track and order office equipment and supplies.
• Maintain records and files.
• Maintaining confidentiality with regards to client information.
• Interact with clients, vendors and visitors.
• Sign for and deliver packages from courier.
• Writing memoranda, reports, letters, and other items.
• Scheduling meetings and managing calendars.
• update and maintain databases such as mailing lists, contact lists and client information.
• Any other duties assigned by line manager.

Requirements

• Candidates should possess a Diploma in Administration, Office Management or any other related field.
• Must have a minimum of 1 year experience as office clerk or other clerical position
• Computer skills:  MS Word, MS Excel & Outlook
• Language skills: English & Hausa

Other required skills:

• Working knowledge of office devices and processes
• A fast typist with knowledge in stenography and taking dictations.
• Very good knowledge of MS Office
• Excellent communication skills
• Very good organizational and multi-tasking abilities
• Confidentiality.