Radio Operator Supervisor at ICRC - International Committee of the Red Cross

Main Duties and Responsibilities

• Independently operates all machines for voice and for data communication.
• Supervises radio and telecommunication and facilitates contacts and permanent field follow-up according to internal guidelines
• Manages and supervises radio operation schedule and shifts
• Follows up on all work-related messages and correspondence with the relevant contacts and departments
• Regularly and promptly treats triggered Panic/SOS alarms, distress calls, validates them and ensures the appropriate assistance is given.
• Consistently goes through the movement plans and daily staff location template daily and promptly corrects all irregularities, omission, and inconsistencies.
• Ensures all movements are registered in the logbook / Field Mobile Log database
• Makes sure that all mobiles arrive at their destination and waits until confirmation comes.
• Informs the management immediately in case of unusual contacts
• Proactively maintains information flow on security-related issues.
• Updates lists of field movements, messages transmitted, etc.
• Conduct periodic equipment inspections and routine tests to ensure that operations standards are met.
• Broadcast information concerning security alert locally, using relevant means (VHF, SMS, or phones).
• Attending to Telephone calls during the night times, public holidays, and other times of absence of the Switchboard operators. Testing telephone lines and reporting any faults to the ICT Helpdesk.

Education and Experience Required

• University degree in accounting or any relevant field
• 3 years’ work experience in a similar field
• Good command of spoken and written English
• Very good computer literacy.

Desired profile and Skills

• Creative and proactive attitude.
• Professional appearance
• Open-minded and non-judgmental
• Willingness to travel all over Nigeria and internationally when required
• Service Oriented.
• Good organizational and people management skills.