Quality Control Officer at Smart Partners

Job Overview

• The Quality Control Officer ensures that all products, processes, and services meet established quality standards and regulatory requirements.
• The role involves inspecting, testing, and monitoring operations to maintain compliance, reduce defects, and ensure customer satisfaction.

Key Responsibilities

• Conduct routine inspections, tests, and quality checks on products and materials.
• Monitor processes to ensure compliance with company and regulatory standards.
• Identify defects, non-conformities, or deviations and recommend corrective actions.
• Maintain accurate documentation of inspections, test results, and quality reports.
• Assist in developing and updating quality standards, procedures, and SOPs.
• Ensure equipment used in quality control is properly maintained and calibrated.
• Support internal and external audits by preparing and presenting quality records.
• Train staff on quality control measures and compliance requirements.
• Drive continuous improvement initiatives to enhance product and service quality.

Qualifications & Experience

• Bachelor’s degree in Science, Engineering, Quality Management, or related field.
• 5 years of experience in quality control(experience in retails sector is an advantage).
• Knowledge of quality control standards in pharmaceuticals
• Strong attention to detail and problem-solving skills.

Skills & Competencies:

• Excellent analytical and observational skills.
• Good communication and report-writing abilities.
• Ability to work independently and collaboratively.
• Strong organizational and record-keeping skills.
• Proficiency in MS Office and quality management tools/software.