Psychosocial Caseworkers at Future Resilience and Development Foundation (FRAD)

Responsibilities

• Support survivors in their journey back to mental, physical, economic, and social health by developing a framework of continuous trust with survivors.
• Be survivor-focused, always available to talk with survivors at their request, either through individual consultations or in focus groups, and always ensuring all actions are in the best interests of, and for the protection of survivors.
• Inform and guide survivors, and be a source of advice for any challenges on implementing interim reparations measures either from the survivors, or from others, including their community or family in the intervention areas. This is to be done by being an active, empathetic, and professional listener.
• Constantly follow-up on survivor’s participation in the project implementation and rigorously accompany the survivor to take advantage of the transformative agenda of the project.
• Conduct daily home visits for updates and interviews, if needed with the family, and for psychological follow-up of survivors.
• Participate in the identification of survivors and their IRM needs.
• Using the GSF methodology, support the survivors in defining their chosen IRM.
• Ensure the smooth running of the documentation system and the regular filling of the database for survivor referrals according to the tools developed.
• Identify local networks and available community services to establish a referral system.
• Record and report survivors' clinical needs, consultations or activities and follow up on referrals made for survivors on all aspects of the IRM project.
• Facilitate workshops on various topics, including identifying signs of post-traumatic stress, or educational support as may be needed by the survivors.
• Identify and support training needs, both for survivors and for community care providers.
• Communicate promptly and effectively through regular reporting and debriefings with reporting lines.
• Participate in the organization and capacity building of survivors in all areas requiring their expertise for the successful implementation of the project.
• Establish community mechanisms among survivors for their protection in the implementation of IRMs.
• Coordinate survivors’ community reintegration and rehabilitation through improvement of relations with religious and traditional institutions, as well as other members of the community.

In conjunction with the implementation team:

• Actively participate in community activities and advocacy meetings (semi-annual, monthly and ad hoc).
• Be the coordination or communication relay between the rest of the team and survivors.
• Ensure contacts with authorities in the field for a good external relationship with the community and related stakeholders.
• Report logistical needs, particularly for the organization of meetings, workshops, trainings, and field team planning under the coordination of the supervisory team.

Education and Experience Requirements

• A Bachelor’s Degree in Psychology, Psychosocial Studies, Mental Health, Psychotherapy, or a related discipline.
• Have worked for at least two years in a program or project with people in vulnerable situations, including survivors of sexual violence.
• Excellent computer skills and excellent tech-savvy skills.
• Ability to prepare reports and budgets.
• Proficiency level in English and Hausa (written and spoken). Kanuri is an added advantage.
• Proficiency level in other languages spoken in Borno.
• Knowledge of gender issues, girl’s and women's rights, and issues related to sexual violence in conflict.
• Demonstrate experience in civil society organizations or organizations with a good reputation in the community.
• Possess and demonstrate effective small group communication and conversational skills.
• Ability to analyze and adapt approaches to different environments and actors.
• Be available to reside in assigned local government for the duration of the project.

Other Requirements:

• Ability to strictly respect the obligations of confidentiality and discretion, as well as strictly respect the protocols of care.
• Ability to listen to and empathize with all the participants, regardless of the violence they have suffered and its context, and regardless of their gender or their social, cultural, ethnic, or religious background.
• Organizational rigor and autonomy in the execution of the required tasks.
• Ability to adapt to a variety of tasks, taking initiative, working under pressure and in difficult areas.
• Good communication and public speaking skills and ability to adapt communication to the target audience.
• Professionalism in dealing with various interlocutors and partners, especially in a multicultural context.
• Amiable interpersonal skills.
• Proactively take on any additional responsibilities, functions, or tasks that may arise during the execution of the program due to absence of other personnel, or any other unforeseen reason.