Protocol Officer at Victory Travels & Tour Limited

Summary of Responsibilities

The principal duty of a protocol officer is to foster understanding and cooperation between individuals, corporations, organizations and foreign bodies. The incumbent manages all ticketing administration processes in the most efficient and cost-effective manner for the business – queue management, schedule changes, cancellations, exchanges, re-issues, debit memos, e-ticketing, etc

Job Descriptions

•  Make flight booking arrangements for staff on local and international travels
•  Obtain prices from various airlines to find the best flight prices and options Check-in for flights, select seats per staff preference, and send boarding passes.
•  Procure necessary medical insurance information for all travels including itineraries related to flights & accommodation as requested 
•  Managing databases of frequent flyer miles, tickets, and other important data
•  Ensure prompt processing of visa applications for GMD and other staff approved for overseas travel.
•  Liaise with the compliance Manager on expatriate quotas, visa permits, and residency card and immigration documentation for expatriates.
• Arrange hotel and airport transfers travel packages in anticipation of travel
•  Liaise with business heads to arrange logistics for local and international travels
•  Arranging lodging and accommodation for staff on local and international travels
•  Plan and arrange logistics for airport pickups and local movement abroad
• Carry out research of Airlines and Airfares around the world including their coverage and destinations
• Any other function as may be assigned by the GHR and GMD

 Minimum Educational Qualifications & Work Experience

• First bachelor’s degree/HND in Business Administration or related fields
• Minimum of 4 years cognate experience in the Travels & Tours Industry.

Relevant IATA Certifications is an added advantage

Other Information;

Technical

• Proven experience as Protocol Officer
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• Attention to details
• Time Management
• Thoroughness.

Non-Technical

• Excellent interpersonal skills
• Excellent written, verbal, and presentation skills
• Excellent organizational and follow-up skills
• Competent in problem-solving, team building, planning, and decision making