Protocol and Event Coordinator at The Confederation of African Football (CAF)

Description

• Ready to lead a new era in African football?
• You believe you have the educational background and professional experience to elevate the organization to the highest international standards? CAF is looking to recruit a Protocol and Event Coordinator. 
• CAF is looking for a Protocol and Event Coordinator, to ensure the successful operational delivery of the biennial competition, we have set up a local events team. Its aim is to improve the experience of teams, guests, fans, and spectators by delivering successfully across all operational areas.
• This role is a temporary contract, and the role will be based in Côte d'Ivoire. 

Responsibilities

• Support the Protocol & Event Manager with developing and implementing the CAF Protocol guidelines for the tournament. 
• Coordinate arrangements and contacts with internal departments, external stakeholders, and guest groups. 
• Plan and coordinate specific assigned tasks in accordance with the project outline. 
• Prepare Protocol specific training documents for event workforce, contractual partners, and service providers.
• Act as a liaison with internal CAF departments and external stakeholders such as government agencies and embassies on Protocol and invitation-management topics for the tournament.
• Administer all protocol services, including preparing seating documents, advising on forms of address and ceremonial matters and welcoming guests.
• Use of event-specific tools and cooperation on the further development of an event-specific IT environment.
• Draft accurate and timely progress reports for the line manager.
• Prepare site visits and inspections.

Requirements

• Bachelor’s Degree in Business Administration, Management, or related fields.
• Relevant work experience and strong knowledge of Protocol and/or experience engaging with people in particular positions of influence and importance.
• 1 to 3 years in hospitality and/or guest services in the event industry or large-scale guest servicing operations.
• Fluent in English and French Languages, both written and spoken; command of (Arabic and/or Portuguese) is a Plus.
• Ideally experience within a sport/event organisation or in a mega project, preferably a world class sport event.
• Strong administrative skills and exceptional attention to detail. 
• High level of diplomacy and customer service.