Projects & HRIS Administrator at ACCION Microfinance Bank

Description

• The position will act as the system administrator while maintaining the HRIS applications and modules.

Job Responsibilities

• Participate in user group meetings/conferences.
• Coordinate and provide quality deliverables, including project updates/status reports
• Identify and document project risks, issues, priorities, dependencies, resources, assumptions and approach
• Prepare and maintain project plans based on project scope, activities and tasks necessary for executing and managing a successful project
• Maintains knowledge of trends and developments in HRIS providers, vendors, and technology.
• Ensures system compliance with data security and privacy requirements.
• Serves as lead representative and liaison between HR, information services, external vendors, and other stakeholders for HRIS design and implementation projects.
• Provides production support, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
• Participates in all stages of project development from requirements definition to project planning and execution
• Constructs custom functions and documentation such as automated queries, filters, macros, and reports.
• Manages permissions, access, personalization, and similar system operations and settings for HRIS users.
• Collaborates with executive leadership and HR staff to identify system improvements and enhancements; recommends and implements solutions, including applying change management experience to facilitate progression to high levels of quality.
• Conducts training, including developing user procedures, guidelines and documentation. Trains clients and new system users on new processes/functionality.
• Provides technical support, troubleshooting, and guidance to HRIS users.
• Oversees and maintains optimal function of the HRIS, which may include installation, customization, development, maintenance, and upgrade to applications, systems, and modules.

Qualifications & Experiences

• Bachelor's degree in Information Technology, Computer Science, Human Resources Management or related field required.
• Minimum six years' experience of related experience with at least one year in a lead HRIS position
• Hands-on experience with databases and HR software
• Relevant Professional Certification is a plus.

Required Knowledge:

• Thorough understanding of all areas of information systems with a highly technical understanding of at least one commercial HRIS product.
• Excellent verbal and written communication skills.
• Excellent interpersonal and technical support skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Familiarity with human resource policies and procedures to ensure the HRIS meets organizational needs and goals.
• Ability to keep information confidential.
• Strong computer skills and proficient with MS Office products including Word, Excel and PowerPoint.