Project Coordinator - IAG at CBM International

Responsibilities and Duties ​

• Coordinating and completing operational aspects of IAG Global teams work, including but not limited to; checking and following up invoices, checking TORs and contracts are aligned with CBM Global processes, managing team workplan.
• Leading and coordinating operational support for meetings and workshops – both face to face and online - ensuring their accessibility, and including budgetary aspects and administration
• Support coordination and project management of key internal project – including those around monitoring, communications and our community of practice.
• Support collation of information for global reporting and communications
• Supporting Global team in business development, proposals for funding and cost recovery strategy as requested.
• Providing support to accessibility and formatting of documents.

Safeguarding Responsibilities

Knowledge ​

• Understands the incident management framework and their first responder role in recording, responding and reporting incidents. ​
• Understands the survivor-centred approach and how to apply it when receiving a complaint or responding to an incident. Knows local support services available in the community or region, and how to engage them. ​

Skills ​

• Able to listen and accurately document reported concerns and complaints. Able to respect the confidentiality of safeguarding allegations. Able to appropriately apply the survivor-centred approach. ​

Behaviours ​

• Treats the survivor and others involved in an incident with dignity and respect. ​Be assertive in implementing the initial incident response protocols by gaining the trust and cooperation of parties involved.​​

Key outcomes expected from this role

• Projects are managed on time and within budget, with any deviations identified early and managed accordingly in collaboration with the project technical lead.
• Well organized and accessible meetings, events and reports
• High level of engagement and strong working relationships with internal and external stakeholders to deliver IAG projects.
• Up to date global team workplan with responsibilities clearly communicated.
• IAG Global team is aware of and compliant with CBMG policies.
• Global team is supported for administration including travel and finances as requested.

Experience 

• Experience managing projects of varying scale and complexity.
• Experience managing projects in the development or humanitarian context would be an advantage*
• Experience coordinating and managing external contractors (e.g., for events, accessibility supports, document design etc)
• Experience in administration and/or project assistant responsibilities
• Experience or demonstrated understanding of working with and for advisory or consulting services is an advantage*

Skills/competencies/personal qualities

• Outstanding written and verbal communication skills, with the ability to inspire and develop the outputs of others and to think strategically, creatively and analytically.
• Ability to work with, manage and engage multiple stakeholders to meet agreed objectives.
• Strong relationship management/partnership brokering and collaboration skills. Including the ability to negotiate and resolve conflict.
• Outstanding attention to detail and the ability to follow tasks and ideas through to completion.
• Ability to quickly identify and manage risk, deviations from project plans, and do scenario planning to address issues.
• Strong planning and time management discipline.
• Experience working on Microsoft 365 platforms, especially Teams and Sharepoint and related products including Planner.
• High degree of flexibility and adaptability; responsive to changing needs.
• Commitment to CBM’s mission and values.

Qualifications

• Qualifications in international development and/or humanitarian programming are an advantage.
• Project management, administration or business qualifications are also an advantage.